End-to-end solutions for omni-channel intelligent interactions

Empower your customers and internal teams

Because we understand the challenges our customers face, we developed specific solutions for them to improve their customer and employee experience.

NubeMax’s solutions adapt to your business model

Our platform offers modular services that can solve business use cases in all industries.

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NubeMax Technology Platform

We offer a cloud-based platform with modular applications, designed to integrate all your enterprise and contact center communications, which adapts to your business size and industry.

Specific pre-packaged solutions for BPOs, Retail, Finance, and Insurance industries.

All the tools you need to improve your enterprise communications.

Our work ethos

Service and technology that guarantee enhance your enterprise and contact center communications.

The customer at the center of all we do

The user experience is our quality benchmark. It leads us to develop solutions that offer business differentiation by improving customer and internal interactions and by automating internal processes. We are laser focused on improving experiences.

More than technology

We are business partners. We work as a team with our clients and technology partners to build the best vertical solutions for each industry. We are constantly looking for opportunities to optimize the Contact Center technology ecosystem.

All solutions in one place Leading edge technology Artificial intelligence Omnichannel Integration Flexibility

Our Value Proposition

Turn every interaction into a positive experience

01

Vertical & Modular Scalable Solutions

Solutions that are scalable and flexible enough to respond to the needs of businesses in every industry.

02

Managed state-of-the-art technologies

Digital innovation applied to your business use-case that keeps you ahead of the competition without the need to maintain a specialized team.

03

Application Integration & Development

Integration of applications to optimize the use of new technologies within your existing technological ecosystem.

04

Financial and Operational Flexibility

Flexible OPEX models, with cost drivers aligned to the use case and compatible with existing on-prem, cloud, or hybrid infrastructure.

Is it possible to integrate NubeMax solutions with other platforms?

Yes, our products can integrate with various Contact Center platforms, as long as they offer open APIs.

Where are NubeMax products hosted?

Our solutions are hosted in different environments. Some are located on Google Cloud infrastructure, while others are hosted in a private cloud managed by our support team.

Is NubeMax platform secure?

Yes, our solutions meet the highest security standards and guarantee security at every level, from secure infrastructure to information encryption and more.

What levels of technical support do you offer?

We offer two levels of technical support: standard 8x5 and premium 7x24, to adapt to the needs of our customers.

Are all services defined by industry verticals?

Our service platform is transversal to all industry verticals, so it can be adapted according to the specific needs of each client. Based on our experience, we will be glad to guide you on the services that best suit your needs.

What is your commercial model?

We offer a flexible OPEX service model, which allows you to adjust the number of licenses and resources without penalties for increasing or decreasing their usage.

Our Offices

Do you need a technology partner to improve your enterprise communication and contact platform?

8350 NW 52 Terr, Suite 301, Doral, FL, 33166, USA

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CD MX

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Perif. Blvd. Manuel Ávila Camacho 36-Piso 10, Lomas de Chapultepec, Miguel Hidalgo, 11000 Ciudad de México, México

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BS AS

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Av. Alicia Moreau de Justo 2050, C1107 AFP, Buenos Aires, Argentina

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STGO

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Av. Ricardo Lyon 222, Santiago de Chile, Chile

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Let's get started now, contact us.

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